Editorial corrections
Include the page URL, the exact statement, and a reliable source that supports the correction.
editor@either.soContact EITHER.SO for Corrections and Support
Send a correction, suggest a comparison, report a broken tool, or ask about our method.
Choose the right contact
Sending the report to the matching address helps us reproduce the problem and respond with the right evidence.
Tool problems
Tell us the page, browser, device, input that triggered the issue, and what you expected to happen.
tools@either.soGeneral questions
For partnerships, accessibility feedback, privacy questions, or project suggestions.
hello@either.soWhat to include in your message
Use a specific subject line and include the page URL whenever your message concerns published content or a tool. For a factual correction, identify the exact statement and provide a primary or authoritative source. For a technical problem, include the browser, device, steps that produced the issue, and the result you expected. If the question concerns scoring or interpretation, name the relevant step in our comparison methodology. This makes the report reproducible without requiring access to your device.
Useful details
- Page: the full URL and heading concerned.
- Evidence: a reliable source or reproducible example.
- Expected result: what the text or tool should have shown.
How editorial corrections are handled
We compare the disputed statement with suitable evidence and the method described in our editorial policy. If a material error is confirmed, the page is corrected. We do not change a date merely to make old content appear fresh, and we do not publish personal correspondence as a testimonial or research finding.
Protect private information
Do not email passwords, identity documents, financial account details, medical records, confidential contracts, or information you do not have permission to share. A redacted example is usually enough to demonstrate a calculation or interface problem. Privacy questions can be sent to privacy@either.so.
Requests we cannot treat as evidence
A product suggestion, personal result, or poll comment can identify a question worth investigating, but one message does not establish general performance or public opinion. We may use feedback to improve a tool or plan a guide only after separating the suggestion from claims that require independent verification.